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<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE topic SYSTEM "https://resources.jetbrains.com/writerside/1.0/html-entities.dtd">
<!-- Copyright 2000-2025 JetBrains s.r.o. and contributors. Use of this source code is governed by the Apache 2.0 license. -->
<topic xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="https://resources.jetbrains.com/writerside/1.0/topic.v2.xsd"
id="getting_help" title="Getting Help" switcher-label="Language">
<!-- TODO temporary workaround as right TOC doesn't switch fully -->
<show-structure depth="0"/>
<link-summary>How to submit issues about this guide and get support for plugin development.</link-summary>
<note switcher-key="English">
<p>This page is also available in Chinese (switch Language in the top bar).</p>
<p>本页面也提供简体中文版本,请在页面右上方切换 Language 为简体中文。</p>
</note>
<p switcher-key="English">Missing some documentation? Or got stuck developing your plugin?
See all the ways of obtaining support below for each case.</p>
<p switcher-key="English">Please use English in all communication.</p>
<chapter title="获取帮助" id="getting-help-CN" switcher-key="Chinese">
<p>
文档不全?或者开发插件的时候被问题卡住了?请阅读下面各种情况下获得支持的所有方式。
</p>
<p>
请在所有的交流中邮件Bug 报告等)使用英语。
</p>
</chapter>
<chapter title="Problems with Code - Support Issues" id="problems-with-code-support-issues" switcher-key="English">
<tip>
<p>Please see <a href="faq.md">Plugin Development FAQ</a> and <a href="explore_api.md">Explore the IntelliJ
Platform API</a> for tips &amp; tricks.</p>
</tip>
<p>For questions, problems, or other discussions about plugin development itself
(rather than the content of this guide),
use our <a href="https://platform.jetbrains.com">JetBrains Platform</a> community forum.
The forum is monitored by JetBrains team members.</p>
<p>Of course, all raised questions will be used to try and improve this guide.</p>
</chapter>
<chapter title="代码方面的问题-支持问题" id="problems-with-code-support-issues-CN" switcher-key="Chinese">
<tip>
<p>请参考 <a href="faq.md">插件开发常见问题问答</a><a href="explore_api.md">探索 IntelliJ Platform API</a>
来获取相关技巧和窍门。</p>
</tip>
<p> 对于与插件开发本身有关的问题,难题或者讨论(和本指南内容无关),请使用我们的
<a href="https://platform.jetbrains.com">JetBrains Platform</a> 社区论坛。请注意这个论坛只支持英文沟通,
请不要在帖子和聊天中使用中文。
JetBrains团队成员会关注此论坛。</p>
<p>当然,所有收到的问题都将用于尝试和改进本指南。</p>
</chapter>
<chapter title="Problems with the Guide" id="problems-with-the-guide" switcher-key="English">
<p>
If you're having problems with the guide itself, such as missing, incorrect, or confusing content, please
<a href="https://youtrack.jetbrains.com/newIssue?project=IJSDK&amp;clearDraft=true&amp;c=">
raise an issue on YouTrack
</a>.
If the problem is easily solved, you can also submit a
<a href="intellij-sdk-docs-original_CONTRIBUTING.md">Pull Request</a>.
</p>
<p>
If you want to report (smaller) issues for a
<emphasis>specific</emphasis>
page, you can also use the
<control>Was this page helpful?</control>
feedback form on the bottom of each page by providing more details after clicking the
<control>No</control>
button.
Please try to be as specific as possible and provide your e-mail address for further questions and getting
notified of updates.
</p>
<p>
If you just want to share feedback on the guide, again,
<a href="https://youtrack.jetbrains.com/newIssue?project=IJSDK&amp;clearDraft=true&amp;c=">
raise an issue
</a>, even if it's for a discussion, ideas on improvements or suggestions.
</p>
<note>
<p>
Please don't use the
<control>IJSDK</control>
YouTrack project for plugin development or <a anchor="problems-with-products">product support</a>
requests it's intended for the SDK and the documentation.
</p>
</note>
</chapter>
<chapter title="本指南的问题" id="problems-with-the-guide-CN" switcher-key="Chinese">
<p>如果你在使用本指南的时候遇到问题,例如内容缺失,错误或者内容混乱,请在 <a
href="https://youtrack.jetbrains.com/newIssue?project=IJSDK&amp;clearDraft=true&amp;c=">YouTrack上提交问题</a>。如果问题很容易得到解决,你也可以提交
<a href="intellij-sdk-docs-original_CONTRIBUTING.md">拉取请求</a>
</p>
<p>
如果你想报告特定页面的(小)问题,你还可以使用每个页面底部的 Was this page helpful
反馈表方法是点击No按钮后提供更多详细信息。请尽量具体的描述您的问题并提供您的电子邮件地址以便于后续问题沟通并在更新时获取通知。
</p>
<p>
如果你只是想对本指南提供反馈,同样也是通过<a
href="https://youtrack.jetbrains.com/newIssue?project=IJSDK&amp;clearDraft=true&amp;c=">提交问题</a>来进行,即便只是为了讨论,提出改进的想法或建议。
</p>
<note>
请不要使用 IJSDK YouTrack 项目来发起插件开发或者<a anchor="problems-with-products-CN">产品支持</a>请求
— 这个项目的本意是关于SDK和文档的。如果使用下列方式之一你会更好的得到响应。
</note>
</chapter>
<chapter title="Problems with Products" id="problems-with-products" switcher-key="English">
<p>If you have a problem with an IntelliJ Platform-based product, such as IntelliJ IDEA, WebStorm, Rider, etc.,
please use any of the regular <a href="https://www.jetbrains.com/support/">Product Support</a> channels.</p>
</chapter>
<chapter title="产品问题" id="problems-with-products-CN" switcher-key="Chinese">
<p>
如果在使用基于 IntelliJ 平台的产品(例如 IntelliJ IDEA、WebStorm、Rider 等)时遇到问题,请使用任何常规<a
href="https://www.jetbrains.com/support/">产品支持</a>渠道。
</p>
</chapter>
</topic>